Full Time Medical Receptionist

Medical First Group; Goulburn; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Full-time position

Team environment

Learning opportunities

Community contribution

Network support

Job summary

Marima Medical Clinic, part of the Medical First Group network, seeks a Medical Receptionist to be the first point of contact for patients and to support daily clinic operations.

You will greet patients, manage enquiries, schedule appointments, handle registrations, and assist with billing and records while maintaining confidentiality and delivering high-quality administrative support.

Qualifications

• Medical reception or healthcare administration experience is required.
• Excellent communication and interpersonal skills are essential.
• Strong organisational skills and attention to detail are required.
• A professional, compassionate and patient-focused approach is important.
• Ability to remain calm and efficient in a busy environment.
• Confident with computers and practice management systems.
• Experience using Best Practice software is highly regarded.

Responsibilities

• Greeting patients and managing enquiries in a friendly and professional manner.
• Answering telephone calls and scheduling appointments.
• Managing patient registrations and updating medical records.
• Processing Medicare claims, payments and accounts.
• Liaising with doctors, nurses, patients and external healthcare providers.
• Scanning, filing and managing correspondence.
• Maintaining patient privacy and confidentiality.
• Providing general administrative support to the practice team.
• Assisting with the smooth and efficient operation of the clinic.

Skills

Communication skills

Interpersonal skills

Organisational skills

Attention to detail

Calm under pressure

Patient confidentiality

Tools

Best Practice software

Practice management systems

Job description

As a Medical Receptionist, you will be an important first point of contact for our patients while supporting the daily operations of the clinic.

Key responsibilities

• Greeting patients and managing enquiries in a friendly and professional manner
• Answering telephone calls and scheduling appointments
• Managing patient registrations and updating medical records
• Processing Medicare claims, payments and accounts
• Liaising with doctors, nurses, patients and external healthcare providers
• Scanning, filing and managing correspondence
• Maintaining patient privacy and confidentiality
• Providing general administrative support to the practice team
• Assisting with the smooth and efficient operation of the clinic

About you

• Previous medical reception or healthcare administration experience
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A professional, compassionate and patient focused approach
• The ability to remain calm and efficient in a busy environment
• Confidence using computers and practice management systems
• The ability to work independently and collaboratively as part of a team
• A strong understanding of patient confidentiality and privacy requirements
• Experience using Best Practice software is highly regarded

About us

Marima Medical Clinic is an established medical clinic supported by the wider Medical First Group network, offering a friendly and supportive team environment.

• A full time position within an established medical clinic
• A friendly and supportive team environment
• A varied role with ongoing learning opportunities
• The opportunity to make a positive contribution to the local community
• Support from Marima Medical Clinic and the wider Medical First Group network