Medical Receptionist: Full-Time with Growth & Team Support

Medical First Group; Goulburn; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Full-time position

Team environment

Learning opportunities

Community contribution

Network support

Job summary

Marima Medical Clinic, part of the Medical First Group network, seeks a Medical Receptionist to be the first point of contact for patients and to support daily clinic operations.

You will greet patients, manage enquiries, schedule appointments, handle registrations, and assist with billing and records while maintaining confidentiality and delivering high-quality administrative support.

Qualifications

• Medical reception or healthcare administration experience is required.
• Excellent communication and interpersonal skills are essential.
• Strong organisational skills and attention to detail are required.
• A professional, compassionate and patient-focused approach is important.
• Ability to remain calm and efficient in a busy environment.
• Confident with computers and practice management systems.
• Experience using Best Practice software is highly regarded.

Responsibilities

• Greeting patients and managing enquiries in a friendly and professional manner.
• Answering telephone calls and scheduling appointments.
• Managing patient registrations and updating medical records.
• Processing Medicare claims, payments and accounts.
• Liaising with doctors, nurses, patients and external healthcare providers.
• Scanning, filing and managing correspondence.
• Maintaining patient privacy and confidentiality.
• Providing general administrative support to the practice team.
• Assisting with the smooth and efficient operation of the clinic.

Skills

Communication skills

Interpersonal skills

Organisational skills

Attention to detail

Calm under pressure

Patient confidentiality

Tools

Best Practice software

Practice management systems

Job description

Marima Medical Clinic, part of the Medical First Group network, seeks a Medical Receptionist to be the first point of contact for patients and to support daily clinic operations.

You will greet patients, manage enquiries, schedule appointments, handle registrations, and assist with billing and records while maintaining confidentiality and delivering high-quality administrative support.