Full-Time Medical Front Desk Coordinator (Imaging)

Radploy Pty Ltd; Warrnambool; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Strong team culture

Comprehensive training

Full uniform provided

Employee benefits

Job summary

Lake Imaging in Warrnambool is seeking a Full-Time Medical Receptionist to be the face of our clinic and deliver the highest standards of service to patients and referrers. You will handle calls, schedule using Visage RIS, and support referrals and patient preparation.

You will join a supportive team with comprehensive training, a strong culture, and employee benefits. This role emphasizes empathy, efficiency, and high-quality patient care.

Qualifications

• Customer-facing experience is a plus.
• Willingness to learn medical imaging terminology.
• Strong computer and keyboard skills.
• Deliver exceptional customer service consistently.
• Show care, compassion and empathy to patients.

Responsibilities

• Answering calls as the friendly, professional voice for patients and referrers.
• Schedule appointments using the Visage RIS system.
• Maximise efficiency by managing appointments and referrals.
• Prepare patients with clear communication on preparation, costs, and requirements.

Skills

Customer service

Time management

People skills

Problem-solving

Tech savviness

Tools

RIS Visage

Job description

Lake Imaging in Warrnambool is seeking a Full-Time Medical Receptionist to be the face of our clinic and deliver the highest standards of service to patients and referrers. You will handle calls, schedule using Visage RIS, and support referrals and patient preparation.

You will join a supportive team with comprehensive training, a strong culture, and employee benefits. This role emphasizes empathy, efficiency, and high-quality patient care.