Patient-Focused Medical Receptionist | Full-Time

iDx; Warrnambool; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Uniform provided

Employee benefits

Fitness Passport

Career development

Job summary

Lake Imaging in Warrnambool is seeking a friendly Medical Receptionist to join our clinic as the face of the organisation. This Full-Time role focuses on delivering high-standard service to patients and referrers, scheduling and coordinating appointments, and supporting the imaging team.

You should bring customer-focus, excellent communication, and strong computer skills. A willingness to learn medical terminology is essential.

Qualifications

• Experience in a customer-facing role.
• Willlingness to learn medical terminology.
• Strong computer and keyboard skills.
• Excellent communication and time management.

Responsibilities

• Answering calls in a friendly, professional manner.
• Scheduling and coordinating appointments using Visage RIS.
• Maximising clinic efficiency and workflow.
• Managing referrals from multi-disciplinary teams.
• Preparing patients with clear information on preparation and costs.

Skills

Customer service

Time management

Tech savvy

Communication

Tools

RIS Visage

Job description

Lake Imaging in Warrnambool is seeking a friendly Medical Receptionist to join our clinic as the face of the organisation. This Full-Time role focuses on delivering high-standard service to patients and referrers, scheduling and coordinating appointments, and supporting the imaging team.

You should bring customer-focus, excellent communication, and strong computer skills. A willingness to learn medical terminology is essential.