Frontline Service Support Officer – Govt (Hobart)

Chandler Macleod; Hobart; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

24-month contract opportunity

37.5 hours per week

Hobart CBD location

Job summary

Chandler Macleod in Hobart, Tasmania, is seeking an empathetic and highly organised Service Support Officer (Business Support Officer) to join a Federal Government team. You will be the first point of contact for clients, providing frontline customer service and essential administrative support across a busy service delivery environment.

Working within a multidisciplinary team, you will manage appointments, maintain client records, assist with events and reporting, and help ensure high-quality

Qualifications

• Demonstrated experience in administration or service delivery support.
• Strong written and verbal communication skills.
• Ability to obtain and maintain required pre-employment checks.
• Working with Vulnerable People or Working with Children checks.

Responsibilities

• Be the first point of contact for clients, visitors, and stakeholders.
• Manage appointments and administrative support activities.
• Provide information and assistance per policies and procedures.
• Coordinate scheduling and maintain client records in internal systems.
• Support meetings, workshops, and community events.
• Data entry, record management and workflow administration.
• Prepare and distribute client and stakeholder correspondence.
• Assist external service providers and stakeholders with admin tasks.
• Support travel bookings, invoicing, correspondence management and office coordination.
• Assist with reporting, quality assurance and operational administration.

Skills

Customer service

Administration

Microsoft Office

Education

Administrative qualification

Tools

Microsoft Office Suite

Job description

Chandler Macleod in Hobart, Tasmania, is seeking an empathetic and highly organised Service Support Officer (Business Support Officer) to join a Federal Government team. You will be the first point of contact for clients, providing frontline customer service and essential administrative support across a busy service delivery environment.

Working within a multidisciplinary team, you will manage appointments, maintain client records, assist with events and reporting, and help ensure high-quality