Frontline Security Officer - Weekday, Customer-Focused

Fraser Coast Regional Council; Hervey Bay; Híbrido; AUD 30.000 - 39.000; Tempo parcial

Benefícios oferecidos por esta vaga

Retail discounts

Wellbeing support (EAP)

Resumo da vaga

Certis Security Australia is seeking professional Security Officers for a casual frontline role at a government services site in Hervey Bay, Queensland. You will be the first point of contact, delivering a welcoming, respectful and professional experience while adhering to site procedures and security protocols.

This role emphasizes strong communication, sound judgement and the ability to manage difficult situations, ensuring safety and high-quality customer service during shifts Monday to

Qualificações

• Current QLD Security Licence (Unarmed and Crowd Control).
• Current First Aid Certificate and CPR.
• Unlimited working rights in Australia.
• Ability to obtain and maintain a National Police Check.

Responsabilidades

• Managing access points and maintaining a safe and secure environment.
• Monitoring customer movements throughout the site.
• Delivering exceptional customer service and assistance.
• Identifying and responding appropriately to security incidents.
• De-escalating challenging situations in a calm and professional manner.
• Supporting emergency response procedures when required.
• Conducting security checks and maintaining site compliance.
• Completing incident reports and daily activity records.
• Building positive relationships with staff, customers and members of the public.
• Maintaining a strong safety-first approach at all times.

Conhecimentos

Customer service

Security experience

Communication skills

Interpersonal skills

Attention to detail

Reporting skills

Formação

QLD Security Licence (Unarmed & Crowd Control)

First Aid Certificate & CPR

Descrição da vaga

Certis Security Australia is seeking professional Security Officers for a casual frontline role at a government services site in Hervey Bay, Queensland. You will be the first point of contact, delivering a welcoming, respectful and professional experience while adhering to site procedures and security protocols.

This role emphasizes strong communication, sound judgement and the ability to manage difficult situations, ensuring safety and high-quality customer service during shifts Monday to