Frontline Dispatch & Customer Care Coordinator

Youngbrook Recruitment; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Job summary

Youngbrook Recruitment in Bulimba is seeking a customer-facing role focused on delivering meaningful experiences for clients seeking life-changing solutions. You will meet customers who walk in, call, or email and guide them with empathy and professionalism to the right product or service.

You don't need formal qualifications; we’re looking for a warm, approachable person who can start conversations, handle administration, and quickly learn new systems to support a small, friendly team and

Qualifications

• You should have a warm, approachable manner and a genuine desire to help others.
• You can start conversations easily and enjoy interacting with people.
• You are comfortable with administrative tasks that come with the role.
• You can quickly learn new systems and processes.

Responsibilities

• Be the first point of contact for customers seeking life-changing solutions.
• Listen, understand and guide customers toward the right product or service with empathy.
• Provide friendly, professional customer experiences for walk-ins, calls and emails.
• Assist with routine administrative tasks and learn new systems.

Skills

Customer service

Empathy

Communication

Administration

Job description

Youngbrook Recruitment in Bulimba is seeking a customer-facing role focused on delivering meaningful experiences for clients seeking life-changing solutions. You will meet customers who walk in, call, or email and guide them with empathy and professionalism to the right product or service.

You don't need formal qualifications; we’re looking for a warm, approachable person who can start conversations, handle administration, and quickly learn new systems to support a small, friendly team and