Frontline Client Services & Reception Coordinator

ClearSky Allied Health.; Brisbane; Sur place; AUD 34 000 - 48 000; Plein temps

Résumé du poste

ClearSkyAllied Health in Brisbane is seeking a friendly front-line professional to join our reception and service team. You will coordinate enquiries, appointments, intake and onboarding while supporting clinicians and operations to deliver person-centred allied health services.

Reporting to the Support Services Coordinator, you will maintain accurate records, manage multiple tasks and use Microsoft Office.

Qualifications

• Strong communication, interpersonal and customer-service skills.
• Ability to manage multiple tasks and strict timeframes while maintaining accuracy.
• Proficiency with Microsoft Office Suite and ability to learn new systems.

Responsabilités

• Provide welcoming and responsive service to clients, visitors and stakeholders.
• Support daily clinic operations, scheduling, client transactions and enquiries.
• Represent ClearSkyAllied Health professionally and escalate matters appropriately.
• Support client intake, onboarding, transfer and offboarding activities.
• Collect, prepare and maintain client and clinical information accurately and confidentially.
• Keep files, databases and administrative records complete and up to date.
• Provide administrative, operational and project support as directed.
• Collaborate with clinicians and operational staff to support service coordination.
• Support satellite-office, workplace, expo and event logistics when required.
• Identify opportunities to improve front-line interactions and administrative workflows.

Connaissances

Communication skills

Multitasking

MS Office

Confidentiality

Outils

CRM software

Description du poste

ClearSkyAllied Health in Brisbane is seeking a friendly front-line professional to join our reception and service team. You will coordinate enquiries, appointments, intake and onboarding while supporting clinicians and operations to deliver person-centred allied health services.

Reporting to the Support Services Coordinator, you will maintain accurate records, manage multiple tasks and use Microsoft Office.