Front Office Operations Lead – School Admin & Events

Damascus College Ballarat; Ballarat; On-site; AUD 60,000 - 75,000; Full time

Job summary

Damascus College Ballarat is seeking a highly organised, proactive Office Coordinator to lead the Front Office Administration Team and ensure delivery of professional, efficient and welcoming administrative and reception services for students, families, staff and visitors.

Reporting to the Leader People & Culture, the Office Coordinator will provide leadership and oversight of a team including Administration Officers (Student and Parent Reception), First Aid Officer and College Office

Qualifications

• Experience in office administration, office management, business support or executive assistance.
• Proven leadership skills, with the ability to motivate, support and develop team members.
• Exceptional organisational and time-management skills, with the ability to manage competing priorities.
• Highly developed communication and interpersonal skills.
• A strong customer service focus and commitment to professional service delivery.
• Advanced proficiency in Microsoft Office applications, particularly Word, Excel and Outlook.
• The ability to maintain confidentiality and exercise sound judgement and discretion.
• A demonstrated understanding of, and commitment to, child safety and procedures.
• An understanding of and commitment to the ethos and values of Damascus College as a Catholic school in the Mercy tradition.

Responsibilities

• Leading, mentoring and supporting the Front Office College Administration Team
• Coordinating daily office operations and administrative workflows
• Managing reception and customer service functions
• Overseeing the College's first aid administration and compliance requirements
• Coordinating office resources, supplies and equipment
• Supporting the operation of College communication systems and administration platforms
• Managing the Damascus Events Centre (DEC) calendar, including staff bookings, functions and events
• Coordinating internal communications, including the weekly staff bulletin
• Driving continuous improvement initiatives and maintaining effective administrative processes
• Providing executive and administrative support to the Leadership Team as required

Skills

Office administration

Office management

Executive assistance

Leadership

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Damascus College Ballarat is seeking a highly organised, proactive Office Coordinator to lead the Front Office Administration Team and ensure delivery of professional, efficient and welcoming administrative and reception services for students, families, staff and visitors.

Reporting to the Leader People & Culture, the Office Coordinator will provide leadership and oversight of a team including Administration Officers (Student and Parent Reception), First Aid Officer and College Office