Front Office Manager - 10 Month FTC (Full-time or Part-Time)

BAI Communications; North Sydney; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Inclusive culture

Flexible working arrangements

Wellbeing program

Professional development opportunities

Job summary

A leading communications firm in North Sydney is seeking a Front Office Manager for a 10-month contract. You will coordinate the front office operations and serve as the primary contact for guests. The ideal candidate has previous experience in a similar role, strong organisational skills, and is proficient in MS Office. This position offers flexible working options, an inclusive culture, and various employee benefits, including health and wellbeing programs.

Qualifications

• Previous experience as a front office manager or receptionist.
• Comfortable working with MS Office products and databases.
• Able to coordinate and prioritise tasks effectively.

Responsibilities

• Manage front office operational duties efficiently.
• Act as the principal point of contact for guests.
• Update and maintain records and databases.

Skills

Excellent people skills

Customer service

Strong organisational skills

Proactive approach

MS Office proficiency

Job description

Overview

Front Office Manager - 10 Month FTC (Full-time or Part-Time) at BAI Communications. The role is a 10-month contract based at our North Sydney head office. You will be the first point of contact for visitors and a positive first impression for those arriving onsite.

Responsibilities

• Manage, organise and coordinate all front office operational duties to ensure organisational effectiveness and efficiency.
• Act as the principal point of contact for guests, answer and screen phone calls, and handle enquiries.
• Manage meeting room bookings for the head office; update and maintain records and databases in line with administrative systems and processes.
• Handle mail, stationery and office supplies; weekly grocery deliveries; and other operations support as required.
• Support building facilities by coordinating maintenance requests; liaise with tradespeople, building management and building security as needed.

Qualifications

• Previous experience as a front office manager or receptionist; excellent people skills and customer service.
• Strong organisational and proactive approach; able to coordinate and prioritise tasks effectively.
• Comfortable working with MS Office products and databases; willing to support the business and colleagues.

Role Details

• Role: Front Office Manager, 10-month FTC (full-time or part-time options available).
• Location: North Sydney, Australia (BAI head office).
• Start date: 1 October 2025. Open to full-time or part-time job share options.

Benefits & Culture

• Inclusive culture with strong diversity, equity and inclusion initiatives, including a dedicated DEI strategy and engagement networks.
• Gender pay gap reporting (3.7% median total remuneration for 2022–2023).
• Personal and professional development through an established performance framework and LinkedIn Learning access.
• Flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity/volunteer leave.
• Wellbeing program including health insurance, life, TPD and salary continuance insurances, Employee Assistance Program and regular health checks.
• Performance recognition and peer recognition programs.
• Corporate rates and discounts and novated car leases through SG Fleet.
• Referral program opportunities.

BAI Communications is committed to inclusion and belonging. If we can support you during the selection process with adjustments or an alternative application pathway, please contact recruitment(at)baicommunications.com.