Front Office Coordinator to Patient Sales Consultant

Dental Boutique; Melton; On-site; AUD 55,000 - 75,000; Full time

Job summary

Dental Boutique in Melton is seeking a Front Office Coordinator to welcome patients, manage appointments, and ensure smooth daily operations while delivering a premium service.

You will grow into a Patient Sales Consultant, leading tailored consultations, presenting treatment options, and coordinating plans with clinicians to support patient journeys.

This role suits someone from hospitality or high-end retail with a client-first mindset and a desire to grow into greater responsibility.

Qualifications

• Experience in delivering high-end customer service
• Strong communication with clients and team members
• Ability to stay organised in a fast-paced environment
• Interest in guiding clients through transformative treatments

Responsibilities

• Greet and welcome patients professionally with warmth
• Check in/out and manage appointment schedules
• Handle phone enquiries and perform admin tasks accurately
• Create a calm, confident environment for patients
• Coordinate with the team to ensure smooth daily operations

Skills

Premium Customer Service

Communication

Organisational Skills

Sales Mindset

Job description

Dental Boutique in Melton is seeking a Front Office Coordinator to welcome patients, manage appointments, and ensure smooth daily operations while delivering a premium service.

You will grow into a Patient Sales Consultant, leading tailored consultations, presenting treatment options, and coordinating plans with clinicians to support patient journeys.

This role suits someone from hospitality or high-end retail with a client-first mindset and a desire to grow into greater responsibility.