Front Office & Client Experience Coordinator

Belle Property Australia; Wollongong City Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Beautiful workplace

Friendly team

Team events

Career growth

Job summary

Belle Property Australia is seeking a Front Office & Client Experience Coordinator in Wollongong. You will be the face of the office, delivering exceptional client service and ensuring a polished, welcoming environment for clients and colleagues alike.

The role combines front desk reception, client liaison, and general office administration to keep daily operations running smoothly and professionally.

Qualifications

• Experience in reception, customer service or administration roles.
• Comfortable interacting with clients in person and over the phone.
• Able to manage multiple priorities with strong attention to detail.

Responsibilities

• Greet clients and be a key point of contact for the office.
• Deliver outstanding client service to ensure a positive experience.
• Support day-to-day office operations and coordination.
• Maintain a professional and welcoming office environment.
• Coordinate office supplies and general admin tasks.

Tools

Microsoft Office

Office systems

Job description

Front Office & Client Experience Coordinator

At Belle Property, we believe a great workplace should be every bit as impressive as the properties we represent.

We’re looking for a polished, personable and highly organised professional to join our team and become an important part of the day-to-day experience we provide to our clients.

You’ll be joining a successful, supportive and professional environment where people are valued, contribution is recognised and there is genuine opportunity to learn, grow and build a career within the real estate industry.

Join our team at Belle Property

At Belle Property, we believe a great workplace should be every bit as impressive as the properties we represent.

We’re looking for a polished, personable and highly organised professional to join our team and become an important part of the day-to-day experience we provide to our clients.

You’ll be joining a successful, supportive and professional environment where people are valued, contribution is recognised and there is genuine opportunity to learn, grow and build a career within the real estate industry.

What you'll love about working with us

• A beautiful, professional workplace with quality resources and systems

• A friendly, supportive and inclusive team culture

• Regular team events and social activities throughout the year

• A workplace where great work is noticed and appreciated

• The opportunity to work closely with people across all areas of the business

• Exposure to a successful real estate environment and the opportunity to develop your career

• A varied role where no two days are quite the same

About the role

As one of the welcoming faces of our business, you’ll play an important role in creating a positive experience for our clients and ensuring our office always reflects the quality and professionalism of the Belle Property brand.

This is a varied, hands-on role combining client service, office coordination and administration. You’ll help keep the office running smoothly, support our broader team and take pride in maintaining a beautifully presented and welcoming environment.

Your day-to-day will include:

• Welcoming clients and being a key point of contact for our business

• Providing exceptional service and ensuring every client has a positive experience

• Assisting with the smooth day-to-day operation of the office

• Maintaining the presentation, organisation and overall appearance of our office and client areas

• Coordinating office supplies, amenities and general office requirements

• Providing administrative support across the business as required

• Working closely with our sales, property management and administration teams

About you

We're looking for someone who:

• Is warm, confident and genuinely enjoys working with people

• Takes pride in both their own presentation and the environment around them

• Is naturally organised, proactive and has excellent attention to detail

• Is someone who notices what needs to be done and takes the initiative to do it

• Communicates professionally and confidently

• Is comfortable managing multiple priorities in a busy environment

• Is tech savvy and confident using Microsoft Office and other business systems

• Presents professionally and understands the importance of representing a premium brand

• Has previous experience in reception, customer service, administration or another client-facing role

• Has experience in real estate or a similar professional environment – advantageous, but not essential

Most importantly, we're looking for someone with a positive attitude, a strong sense of ownership and a genuine desire to contribute to a high-performing team.

If you're looking for more than just your next job and would like the opportunity to build a rewarding career within the real estate industry, we'd love to hear from you.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .