Front Office Administrator - Trade Background preferred

Oakwood Sheet Metal Works; Bundaberg; On-site; AUD 50,000 - 70,000; Full time

Job summary

Oakwood Sheet Metal Works in Bundaberg East, QLD, seeks a full-time Front Office Administrator with a trade background preference. You will manage calls, emails and visitors, prepare quotes and invoices, and coordinate job scheduling in a hands-on office setting within a trade environment.

Applicants should be proficient in Microsoft Office, display strong organisational and communication skills, and handle multiple tasks with accuracy. Trade industry experience is highly valued.

Qualifications

• Proficiency in Microsoft Office and ability to learn new software.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Professional telephone manner and reception experience.
• Attention to detail and accuracy in administrative work.
• Ability to work independently and as part of a team.
• Experience in a trade or construction environment (desirable).
• Familiarity with invoicing, quoting or estimating systems (preferred).
• Reliability and punctuality.

Responsibilities

• Managing incoming calls, emails and enquiries, directing them to the appropriate team members.
• Providing reception duties and welcoming visitors to the office.
• Preparing quotations, invoices and purchase orders using company systems.
• Liaising with clients and suppliers to coordinate project information and scheduling.
• Scheduling and coordinating jobs for staff.
• Assisting with general office administration and special projects as needed.

Skills

Organisational & time management

Communication skills

Reception experience

Independent and team work

Tools

Microsoft Office

Invoicing/quoting systems

Job description

Front Office Administrator - Trade Background preferred

Oakwood Sheet Metal Works is seeking a full-time front office administrator to join our team in Bundaberg East, QLD. This is a hands-on office role within a predominantly trade environment. If you have a trade background, we'd particularly love to hear from you, as your understanding of our industry will be invaluable. You will be the first point of contact for clients, suppliers and staff, managing administrative tasks and workload distribution that keep our business running efficiently and professionally.

Key responsibilities

• Managing incoming calls, emails and enquiries, directing them to the appropriate team members
• Providing reception duties and welcoming visitors to the office
• Preparing quotations, invoices and purchase orders using company systems
• Liaising with clients and suppliers to coordinate project information and scheduling
• Scheduling and coordinating jobs for staff.
• Assisting with general office administration and special projects as needed

What we're looking for

• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new software quickly
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Excellent written and verbal communication skills
• Professional telephone manner and reception experience
• Attention to detail and accuracy in administrative work
• Ability to work independently and as part of a team
• Experience in a trade or construction-related environment (highly desirable)
• Familiarity with invoicing, quoting or estimating systems (preferred)
• A proactive approach to problem-solving and willingness to assist colleagues
• Reliability and punctuality

What we offer

• A supportive and collaborative work environment
• Full-time permanent employment with job security
• Friendly team atmosphere in a stable, established business
• A role where your organisational skills and attention to detail are valued and recognised

About us

Oakwood Sheet Metal Works is a well-established trade business specialising in sheet metal fabrication and services. We're a business based in Bundaberg East, and we value our employees as the backbone of our success.