Front of house supervisor

The Waterline Restaurant; Rockhampton Regional; On-site; AUD 30,000 - 41,000; Full time

Job summary

The Waterline Restaurant Rockhampton is seeking an experienced Front of House All-Rounder with supervisor experience to join our busy dining team in Rockhampton. This role supports smooth service and leadership across our service periods.

You will deliver friendly, professional service across all FOH areas, assist with coordinating services for 100+ covers, supervise staff during service, and help with opening and closing operations while upholding high standards of presentation and guest care.

Qualifications

• Previous experience as a Front of House all-rounder in a busy venue.
• Supervisor or team leadership experience is required.
• Strong communication and organisational skills.

Responsibilities

• Deliver friendly, professional service across all Front of House areas
• Support the coordination of busy services serving 100+ covers
• Supervise and guide team members during service
• Assist with opening, closing and day-to-day venue operations
• Maintain high standards of customer service, presentation and venue cleanliness
• Communicate effectively with kitchen and Front of House teams
• Respond to customer needs and help resolve service issues promptly

Skills

Front of House experience

Supervisor experience

Communication skills

Organisational skills

Job description

The Waterline Restaurant – Rockhampton QLD

Join a fast-paced hospitality venue as an experienced Front of House All-Rounder with supervisor experience. In this role, you will help deliver smooth, efficient service while supporting the team across a busy operation serving 100 + covers per service.

Key responsibilities

• Deliver friendly, professional service across all Front of House areas
• Support the coordination of busy services serving 100+ covers
• Supervise and guide team members during service
• Assist with opening, closing and day-to-day venue operations
• Maintain high standards of customer service, presentation and venue cleanliness
• Communicate effectively with kitchen and Front of House teams
• Respond to customer needs and help resolve service issues promptly

What we're looking for

• Previous experience as a Front of House all-rounder in a busy venue
• Supervisor or team leadership experience
• Strong communication and organisational skills
• The ability to remain calm, professional and efficient during busy services
• A customer-focused approach and commitment to high service standards
• Availability to work across a range of hospitality service periods