Front Desk & Workplace Experience Lead

Cushman & Wakefield; Western Australia; On-site; AUD 52,000 - 76,000; Full time

Job summary

Cushman & Wakefield in Western Australia is seeking a Customer Experience Associate to deliver front-of-house, concierge and workplace support. You will welcome visitors, manage reception and access, coordinate meeting rooms and events, handle mail and deliveries, and assist with lockers and parking needs.

The role emphasizes proactive service, clear communication, and collaboration with the Workplace Lead to maintain high standards and continuously improve the workplace experience.

Qualifications

• Welcomes visitors and manages front desk responsibilities.
• Coordinates meeting rooms and events.
• Handles mail, deliveries, lockers and parking needs.
• Collaborates with Workplace Lead to improve the workplace experience.

Responsibilities

• Deliver front-of-house and concierge services.
• Welcome visitors and manage reception and access.
• Coordinate meeting rooms and events.
• Assist with lockers and parking needs.

Skills

Reception

Customer service

Communication

Collaborative

Job description

Cushman & Wakefield in Western Australia is seeking a Customer Experience Associate to deliver front-of-house, concierge and workplace support. You will welcome visitors, manage reception and access, coordinate meeting rooms and events, handle mail and deliveries, and assist with lockers and parking needs.

The role emphasizes proactive service, clear communication, and collaboration with the Workplace Lead to maintain high standards and continuously improve the workplace experience.