Radiology Front Desk Specialist | Patient Concierge

Integral Diagnostics (IDX); Adelaide; On-site; AUD 52,000 - 60,000; Full time

Job summary

Fowler Simmons Radiology, part of Integral Diagnostics (IDX), is seeking a friendly and efficient Radiology Receptionist for our Adelaide operations. The role covers hospital reception, billing, and patient bookings across Eastwood Private Hospital and the Hutt Street clinic.

You will welcome patients, handle enquiries, and support imaging services in a fast-paced, patient‑focused environment. Join a patient‑centric team at IDX with opportunities for growth and travel between sites.

Qualifications

• Strong customer/patient service skills.
• Ability to build rapport with doctors and hospital staff.
• Accommodating nature towards hospital staff and colleagues.
• Team-oriented with care for patient experience.
• Efficient in fast-paced reception environments.

Responsibilities

• Manage and respond to phone enquiries.
• Front reception, greeting and billing patients.
• Manage online bookings and scheduling.
• Support imaging services and maintain positive relationships.
• Be the friendly, empathetic face of the site.
• Enter and register bookings for patients and referrers.
• Process invoices, receipts and Medicare claims.

Skills

Customer service

Multitasking

Rapport building

Empathy

Efficiency

Job description

Fowler Simmons Radiology, part of Integral Diagnostics (IDX), is seeking a friendly and efficient Radiology Receptionist for our Adelaide operations. The role covers hospital reception, billing, and patient bookings across Eastwood Private Hospital and the Hutt Street clinic.

You will welcome patients, handle enquiries, and support imaging services in a fast-paced, patient‑focused environment. Join a patient‑centric team at IDX with opportunities for growth and travel between sites.