Front Desk Receptionist

Work Initiatives; Geelong; On-site; AUD 43,000 - 50,000; Part time

Job summary

Work Initiatives is seeking a friendly clinic concierge to greet patients and energise the reception area in our Geelong-based practice. You’ll manage bookings, assist a team of chiropractors, and support the day-to-day flow of the clinic with a warm, personal touch.

Ideally you’ll have customer service experience; healthcare or hospitality is a plus. Training will be provided, and the role is part-time with shifts across mornings and afternoons.

Qualifications

• Customer service experience required; healthcare or hospitality a bonus.
• Part-time availability and willingness to learn.
• Experience in reception or front desk is preferred.

Responsibilities

• Greet patients and create a welcoming environment.
• Book, reschedule and confirm appointments.
• Answer phones and enquiries.
• Take payments and record transactions.
• Support patient care and smooth running of the practice.

Skills

Customer service

Multitasking

Communication

Microsoft Office

Tools

Microsoft Office

Job description

We're looking for one of the most important members of our team: the person who greets every patient and sets the energy of the practice.

About the role

You'll be the concierge of our clinic. You'll create a warm, welcoming reception area, look after an awesome team of chiropractors, and help patients from the moment they walk in. Day to day you'll:

Greet patients and make every visit feel personal

Book, reschedule and confirm appointments

Answer phones and enquiries

Take payments and record transactions

Support patient care and the smooth running of the practice

About you

A people person: outgoing, energetic and on the extroverted side

Super organised, a strong communicator and able to multitask

Quick learner with good computer skills (Microsoft Office/Windows an advantage)

High standard of personal presentation

Shares our values around health and natural, holistic care

Customer service experience required; healthcare or hospitality a bonus

Experience in a similar setting is preferred, but the right fit for our team matters most. Weekly training is provided, so come ready to learn and grow both professionally and personally.

The details

Part-time, 25-30 hours per week

$31-$36 per hour, depending on experience

Shifts are spread across Monday to Saturday (mornings and afternoons)

Location: St Albans, Melbourne's west