Chiropractic Assistant / Front Desk Coordinator - Part Time

West End Chiropractic & Wellness Centre; Brisbane; On-site; AUD 33,000 - 44,000; Part time

Job summary

West End Chiropractic & Wellness Centre is seeking a friendly Chiropractic Assistant / Front Desk Coordinator for part-time hours in West End, QLD. You will welcome patients, manage bookings and payments, and support day-to-day clinic flow.

The role requires 2–3 years in a front-desk/admin position (medical/allied health or hospitality preferred) and comfort with Visitbase, Cliniko, or Nookal. Hours are 20–30 per week, including early mornings, late afternoons and some Saturdays.

Qualifications

• 2–3 years in a front-desk, reception or admin role (medical/allied health or hospitality ideal).
• Naturally outgoing and confident; you enjoy chatting and building rapport quickly.
• Tech-savvy and quick to learn new software (Visitbase preferred; Cliniko or Nookal also valued).
• Excellent phone manner and written communication.

Responsibilities

• Greet patients warmly and ensure they feel welcomed.
• Manage bookings, reschedules and recalls by phone, email and online.
• Handle payments, health fund claims (HICAPS) and end-of-day reconciliation.
• Keep practice management software and patient records up to date.
• Support chiropractor with day-to-day clinic flow.
• Maintain a clean, professional and organized reception area.

Skills

Outgoing personality

Multitasking

Great communication

Tools

Visitbase

Cliniko

Nookal

Job description

Chiropractic Assistant / Front Desk Coordinator - Part Time

West End Chiropractic & Wellness Centre – West End QLD

West End Chiropractic & Wellness Centre is a well-established, community-focused clinic in the heart of West End. We pride ourselves on a warm, personal experience for every patient who walks through our doors.

You’ll be the first and last person our patients see at every visit, and you’ll keep the clinic running smoothly behind the scenes. This is an ongoing part-time position of 20–30 hours per week throughout the week, including some early mornings/late afternoons and Saturdays as needed. We’re looking for someone who wants a long-term role with us, including through the summer and holiday periods.

Your responsibilities would include:

Greet patients warmly and make every person feel welcome and looked after

Manage bookings, reschedules and recalls over the phone, email and online

Handle payments, health fund claims (HICAPS) and end-of-day reconciliation

Keep the practice management software, patient records and admin up to date

Support the chiropractor with day-to-day clinic flow

Keep the practice in a clean, tidy state that is professional and organized

We are looking for someone with:

At least 2–3 years' experience in a front-desk, reception or patient-facing admin role (medical, allied health or hospitality ideal)

Naturally outgoing and confident. You enjoy chatting with people and can build rapport quickly

Tech-savvy: comfortable picking up new software quickly (experience with Visitbase is ideal; Cliniko, Nookal or similar also valued)

Highly organised, calm under pressure, and great at multitasking on a busy day

Available to work 20–30 hours per week on an ongoing basis, including during school and university holiday periods

Excellent phone manner and written communication

This is a part-time/casual role with the likelihood of split shifts.