Front Desk Leader & Office Coordinator (Sydney)

HITCH; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Hitch is seeking a polished Receptionist & Office Coordinator to join our Sydney operations team. This full-time role centers on front-of-house client service, meeting-room readiness, and day-to-day administration to keep the office running smoothly.

You will warmly welcome clients, manage the reception line, handle mail and document management, and support principals and staff with travel and general office coordination.

Qualifications

• Previous experience in reception/front-of-house or office administration, preferably in professional services.
• Polished and professional demeanor with clients and colleagues.
• Excellent attention to detail and confidentiality.
• Ability to manage competing priorities calmly.

Responsibilities

• Welcoming clients and visitors with warmth and professionalism at front desk.
• Manage the firm’s reception phone line, directing calls promptly and courteously.
• Receive deliveries and liaise with couriers, ensuring items are distributed to the relevant team.
• Coordinate meeting room bookings across our four meeting rooms and resolve scheduling conflicts.
• Provide hospitality to clients, refreshments and coffee orders from local suppliers.
• Coordinate catering for meetings and events and liaise with suppliers.
• Monitor the admin inbox, triage emails and allocate to relevant team member.
• Coordinate travel arrangements for principals as required, including flights and accommodation.

Skills

Front desk management

Phone line management

Shared inbox management

Meeting room coordination

Hospitality & catering

Office supplies management

Microsoft 365

Tools

Outlook

Word

Excel

Teams

Job description

Hitch is seeking a polished Receptionist & Office Coordinator to join our Sydney operations team. This full-time role centers on front-of-house client service, meeting-room readiness, and day-to-day administration to keep the office running smoothly.

You will warmly welcome clients, manage the reception line, handle mail and document management, and support principals and staff with travel and general office coordination.