Front Desk Host with Park Perks

Discovery Parks; Pambula; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Discounted accommodation

G'day Rewards discounts

Recognition awards

Employee assistance program

Internal promotions

Job summary

Discovery Parks in Pambula, NSW, is seeking a friendly Front Office Receptionist to greet guests, manage bookings and handle check-ins/outs using RMS. You will assist with local information and coordinate with housekeeping to ensure accommodation readiness.

The role requires hospitality experience, cash handling ability, and strong communication and organizational skills, with weekend and public-holiday work as needed.

Qualifications

• Previous Front Office experience within the hospitality industry.
• Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Strong organizational skills and attention to detail.
• Enthusiastic and positive attitude.
• Flexibility to work weekends, public holidays, and evenings as needed.

Responsibilities

• Providing a high standard of customer service.
• Processing guest check-ins and outs.
• Accurately using the park booking system to make reservations and manage accounts.
• Coordinate with the Housekeeping team to track readiness of accommodation.
• Supply guests information regarding property and local areas of interest.
• Completing the day-to-day office administration.
• Maintain excellent relationships with the park teams, residents and guests.

Skills

Front Office

Hospitality experience

RMS knowledge

Cash handling

Communication skills

Organizational skills

Tools

RMS

Job description

Discovery Parks in Pambula, NSW, is seeking a friendly Front Office Receptionist to greet guests, manage bookings and handle check-ins/outs using RMS. You will assist with local information and coordinate with housekeeping to ensure accommodation readiness.

The role requires hospitality experience, cash handling ability, and strong communication and organizational skills, with weekend and public-holiday work as needed.