Front Desk Guest Service Agent - Flexible Shifts

Quest Apartment Hotels; Sydney; Vor Ort; AUD 48.000 - 60.000; Vollzeit

Benefits dieser Stelle

Onsite parking

Staff accommodation rates

Zusammenfassung

Quest Macquarie Park is a modern, serviced apartment hotel located just north-west of Sydney’s CBD. As a Guest Service Agent, you will be the welcoming face of our hotel, handling front office reception and delivering personalised service to guests.

Your day-to-day includes processing reservations, assisting guests with check-ins and check-outs, and providing detailed information about hotel facilities and the local area.

Qualifikationen

• Experience in delivering high levels of guest service.
• Strong communication and interpersonal skills.
• Ability to manage time effectively and multi-task in a busy front desk.

Aufgaben

• Delivering exceptional, personalised service to guests.
• Responding to accommodation inquiries.
• Processing reservations.
• Assisting guests with check-ins, check-outs, and providing detailed information about the hotel facilities and local area.
• Ensuring the seamless operation of the reception desk.

Kenntnisse

Customer service

Communication

Time management

Sales skills

Tools

Front office booking systems

Jobbeschreibung

Quest Macquarie Park is a modern, serviced apartment hotel located just north-west of Sydney’s CBD. As a Guest Service Agent, you will be the welcoming face of our hotel, handling front office reception and delivering personalised service to guests.

Your day-to-day includes processing reservations, assisting guests with check-ins and check-outs, and providing detailed information about hotel facilities and the local area.