Front Desk & Guest Experience Lead

Complete Office Supplies Pty Limited; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Annual incentives

Free onsite parking

Modern onsite gym

Employee discounts

Career development opportunities

Parental leave and leave options

Job summary

Complete Office Supplies Pty Limited is seeking a Receptionist to efficiently manage front desk operations and be the friendly first contact for visitors and staff. You will support the Branch Coordinator and teams with administrative tasks, event planning, and facilities coordination.

You will coordinate meetings, mail, stationery supplies and intranet records while ensuring confidentiality and a polished presentation.

Qualifications

• 2+ years of Customer Service/Concierge Reception experience in a professional services office environment.
• Strong front-of-office presentation and guest experience.
• Polished personal presentation.
• Proficient in MS Office & MS Excel.
• Excellent verbal and written communication.
• Attention to detail.
• Understanding confidentiality and discretion in interactions.
• Professional, mature and friendly presentation with strong customer service skills.
• Corporate exposure with experience supporting multiple teams.
• Strong time management and organisational skills.

Responsibilities

• Be the first point of contact for all visitors and attend to their needs in a professional and timely manner.
• Manage and coordinate the maintenance and presentation of all meeting rooms.
• Organise and distribute all incoming and outgoing office mail, including courier bookings and management.
• Ensure all general office stationery and amenities stock is maintained at sufficient levels and ordered as required.
• Provide administrative support to the Branch Coordinator and various departments, assisting with branch requirements, events, facilities and general administrative tasks as required.
• Assist with company event planning, coordination and organisation.
• Coordinate and maintain the company intranet, spreadsheets and other administrative records, ensuring information is kept current, accurate and up to date.
• Perform ad hoc tasks as required, including catering, filing, data entry and other general administrative duties.

Skills

Customer Service

Reception

MS Office

MS Excel

Verbal communication

Written communication

Confidentiality

Time management

Organisational skills

Tools

Microsoft Office

Microsoft Excel

Job description

Complete Office Supplies Pty Limited is seeking a Receptionist to efficiently manage front desk operations and be the friendly first contact for visitors and staff. You will support the Branch Coordinator and teams with administrative tasks, event planning, and facilities coordination.

You will coordinate meetings, mail, stationery supplies and intranet records while ensuring confidentiality and a polished presentation.