Front Desk & Office Admin Coordinator

Pauline Hansons One Nation; City of Brisbane; On-site; AUD 52,000 - 66,000; Full time

Job summary

One Nation is seeking a full-time receptionist and office administrator to join our Brisbane Head Office. This front-of-house role involves handling a busy switchboard, greeting visitors, and coordinating memberships, enquiries and general administration to keep the office running smoothly.

You will maintain CRM records, process applications and renewals, manage mail and email, and support campaigns and branch activity.

Qualifications

• Excellent interpersonal and communication skills.
• Demonstrated experience managing reception and phones alongside general administration in a fast-paced environment.
• Strong organisation, prioritisation and time management skills.
• Experience with CRM or membership databases.
• Ability to handle confidential information with discretion.
• Knowledge of One Nation policies and values.
• Willingness to undertake a National Police History Check.

Responsibilities

• Reception and phones: manage main switchboard, answer enquiries, transfer complex matters and greet visitors.
• Office administration: data entry, records management in CRM, mail and stationery management.
• Memberships: process new applications, renewals and changes, issue membership cards.
• Campaigns and branches: support campaign logistics and administrative tasks for branches.
• Working relationships: liaise with National Executive, Senator/MP offices and stakeholders to promote consistency and collaboration.

Skills

Phone handling

Customer service

CRM experience

Microsoft Office

Communication skills

Organisational skills

Tools

CRM software

Job description

One Nation is seeking a full-time receptionist and office administrator to join our Brisbane Head Office. This front-of-house role involves handling a busy switchboard, greeting visitors, and coordinating memberships, enquiries and general administration to keep the office running smoothly.

You will maintain CRM records, process applications and renewals, manage mail and email, and support campaigns and branch activity.