Front Desk Daymaker – Guest Experience

EVT Group; Tailem Bend; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

Movie tickets discounts

Seasonal perks at Thredbo

Rapid career growth across hotels &娛樂網

Paid parental leave

Job summary

EVT Group’s Rydges Pit Lane hotel is seeking a friendly front desk receptionist to warmly welcome guests, manage check-in and check-out, and coordinate with housekeeping to ensure rooms are ready for guests. You will respond to guest needs, handle reservations, and provide information about local attractions while representing EVT with a customer-first mindset and professional service.

Joining EVT means being part of a Daymaker culture with strong growth opportunities across hotels and

Qualifications

• Experience in guest services and front desk operations.
• Knowledge of WHS and hotel policies.
• Ability to collaborate across departments.
• Attention to detail in transactions and records.
• Willingness to learn and adapt to new procedures.
• Familiarity with hotel systems and procedures.

Responsibilities

• Welcome guests warmly and ensure smooth check-in/check-out.
• Respond promptly to guest needs and special requests.
• Coordinate with housekeeping and maintenance for room readiness.
• Manage reservations and daily guest transactions accurately.
• Provide information about hotel services and local attractions.
• Maintain a clean, safe, and professional front desk environment.
• Participate in training and team meetings.

Skills

Strong customer service

Communication skills

Hotel systems familiarity

Cross-department collaboration

Detail oriented

WHS awareness

Tools

Hotel PMS systems

Job description

EVT Group’s Rydges Pit Lane hotel is seeking a friendly front desk receptionist to warmly welcome guests, manage check-in and check-out, and coordinate with housekeeping to ensure rooms are ready for guests. You will respond to guest needs, handle reservations, and provide information about local attractions while representing EVT with a customer-first mindset and professional service.

Joining EVT means being part of a Daymaker culture with strong growth opportunities across hotels and