Askacu Centre Service Officer

Aurion; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Job summary

MotorOne Autobody is seeking a Customer Service Officer in Acacia Ridge to be the friendly face for customers dropping off or collecting vehicles for servicing and repairs. You will work in a fast-paced automotive environment, delivering a professional and seamless customer experience.

The role involves managing reception, phone and email inquiries, providing updates, and assisting the site manager with daily operations.

Qualifications

• Requires strong communication and interpersonal abilities.
• Experience with administration and basic accounts is preferred.
• Familiarity with the automotive service environment is a plus.

Responsibilities

• Greet customers at reception and manage a welcoming desk.
• Handle phone and email enquiries professionally.
• Provide tea/coffee and hospitality for customers and visitors.
• Provide timely updates and follow-ups on ongoing jobs.
• Support the site manager with day-to-day operations.

Skills

Communication skills

Interpersonal skills

Administrative skills

Accounts background

Computer proficiency

Tools

MS Office

CRM software

Job description

Job Description

Join the MotorOne Autobody Team in Acacia Ridge!

Position: Customer Service Officer

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment?MotorOne Autobodyis looking for anexperienced Customer Service Officerto be the welcoming face of ourAcacia Ridgeteam!

About the Role:

As our Customer Service Officer, you’ll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience in a corporate office environment.

Your responsibilities will include:

• Greeting customers at reception
• Managing phone and email enquiries
• Making tea/coffee for customers and visitors
• Providing professional updates and follow-ups
• Supporting the site manager with day-to-day operations

What We’re Looking For:

• Previous experience inCustomer ServiceandReception
• Strongadmin and accountsbackground
• Experience in theautomotive repair industryis a huge plus!
• Excellent communication and interpersonal skills
• High attention to detail and process-oriented
• Reliable, with a consistent and professional work ethic
• Confident using computers and business software
• A friendly, team-focused attitude and positive energy!