Front Desk & Admin Specialist - Automotive Service

seek.com.au; Melbourne; Sur place; AUD 30 000 - 39 000; Plein temps

Résumé du poste

seek.com.au is seeking a friendly Receptionist/Administration/Customer Service for a busy automotive trade services family business in Melbourne. Casual full-time role with conversion to full-time after three months, with potential for part-time or traineeship options.

You will handle incoming calls and emails, greet customers, book appointments, and perform general admin. The ideal candidate is well-presented, can multitask, and excels at customer service.

Qualifications

• Comfortable handling phone and email inquiries
• Demonstrates excellent customer service and a positive attitude
• Able to be the first point of contact for visitors and callers
• Capable of multitasking in a fast-paced office environment
• Willing to learn and use multiple software programs

Responsabilités

• Answer all telephone and email inquiries
• Initial point of contact for customers visiting premises
• Booking in customers as directed
• Administration tasks and updating customer interactions in computer systems
• Provide assistance to the managing director and business manager

Connaissances

Computer skills

Multitask

Customer service

Attention to detail

Outgoing personality

Presentable

Automotive experience

Outils

Microsoft Office

Industry software

Description du poste

seek.com.au is seeking a friendly Receptionist/Administration/Customer Service for a busy automotive trade services family business in Melbourne. Casual full-time role with conversion to full-time after three months, with potential for part-time or traineeship options.

You will handle incoming calls and emails, greet customers, book appointments, and perform general admin. The ideal candidate is well-presented, can multitask, and excels at customer service.