Customer Service Officer - MotorOne Autobody – Geelong , VIC

MotorOne Autobody; Geelong; On-site; AUD 50,000 - 70,000; Full time

Job summary

MotorOne Autobody Geelong North, VIC is seeking a Customer Service Officer to be the welcoming face of our team. In this full-time role you will greet customers, handle enquiries, and support day-to-day operations in a busy automotive repair environment.

You should have experience in customer service and reception, strong admin skills, and a friendly, team-focused attitude. The role emphasizes clear communication, attention to detail, and professional interactions with customers and colleagues.

Qualifications

• Previous experience in Customer Service and Reception.
• Strong admin and accounts background.
• Experience in the automotive repair industry is a huge plus!
• Excellent communication and interpersonal skills.
• High attention to detail and process-oriented.
• Reliable, with a consistent and professional work ethic.
• Confident using computers and business software.
• A friendly, team-focused attitude and positive energy!

Responsibilities

• Greeting customers at reception.
• Managing phone and email enquiries.
• Making tea/coffee for customers and visitors.
• Providing professional updates and follow-ups.
• Supporting the site manager with day-to-day operations.

Skills

Customer service

Reception

Admin

Accounts

Automotive industry experience

Job description

Customer Service Officer - MotorOne Autobody - Geelong , VIC

Position: Customer Service Officer- Full-time

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment?MotorOne Autobodyis looking for an experienced Customer Service Officer to be the welcoming face of our Geelong North team

About the Role:

As our Customer Service Officer, you'll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience in a corporate office environment.

Your responsibilities will include:

• Greeting customers at reception
• Managing phone and email enquiries
• Making tea/coffee for customers and visitors
• Providing professional updates and follow-ups
• Supporting the site manager with day-to-day operations

What We're Looking For:

• Previous experience in Customer Service and Reception
• Strong admin and accounts background
• Experience in the automotive repair industry is a huge plus!
• Excellent communication and interpersonal skills
• High attention to detail and process-oriented
• Reliable, with a consistent and professional work ethic
• Confident using computers and business software
• A friendly, team-focused attitude and positive energy!

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