Front Desk Concierge & Facilities Coordinator

JLL; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Private health insurance discounts

Career opportunities with Australia’s#

Novated lease for EVs

Volunteer time off

Great office locations

Job summary

JLL is seeking a proactive Concierge/Lobby Host to support the Workplace Coordinator at our North Sydney, NSW office. You will manage front-of-house services, welcome staff and clients, handle stock and facilities tasks, coordinate meetings and assist with events, while maintaining strong stakeholder relations.

The role requires a flexible, detail-oriented individual who can work autonomously and as part of a team, with a focus on safety, compliance and high-quality customer service.

Qualifications

• Experience in front-of-house or reception roles.
• Ability to engage with staff, clients and vendors.
• Comfort with events and meetings coordination.
• Knowledge of safety procedures and compliance.
• Able to work autonomously and as part of a team.
• Fixed-term role for 9 months.

Responsibilities

• Greet clients and provide excellent customer service, escorting to meeting rooms.
• Answer incoming calls and meet/ greet staff and visitors.
• Manage access badges and ensure stock of consumables.
• Assist with meeting room requirements and room layout.
• Support events, catering and room setups for meetings.
• Coordinate IT assets and distribute equipment.
• Maintain documentation in SharePoint and internal systems.
• Engage with stakeholders to meet on-site expectations across levels.
• Oversee site operations and vigilantly monitor safety and risk procedures.
• Support admin tasks across reception and workplace coordination.

Skills

Customer service

Stakeholder management

Administrative skills

Event coordination

Facilities support

Vendor coordination

Tools

SharePoint

Office suite

Job description

JLL is seeking a proactive Concierge/Lobby Host to support the Workplace Coordinator at our North Sydney, NSW office. You will manage front-of-house services, welcome staff and clients, handle stock and facilities tasks, coordinate meetings and assist with events, while maintaining strong stakeholder relations.

The role requires a flexible, detail-oriented individual who can work autonomously and as part of a team, with a focus on safety, compliance and high-quality customer service.