Front Desk & Clinic Administrator - Audiology

True Hearing; Melbourne; On-site; AUD 38,000 - 53,000; Full time

Job summary

True Hearing is seeking a Clinic Administrator / Receptionist for our audiology clinic in Camberwell. The role mixes front-desk reception with essential administration to support patients and clinicians in a healthcare setting.

We welcome applicants with medical reception or allied health administration experience and offer a friendly, organised team environment. Hours are flexible; full-time preferred, with part-time considered for the right candidate.

Qualifications

• Previous experience in medical reception, allied health administration, customer service or a similar role

Responsibilities

• Welcoming patients and assisting with enquiries
• Managing appointment bookings and clinic diaries
• Answering phone calls and responding to emails
• Supporting clinicians with day-to-day administrative tasks
• Maintaining accurate patient records and correspondence
• Processing payments, Medicare claims and basic billing tasks
• Assisting with clinic workflow and daily organisation
• Helping with patient recalls and general communication

Skills

Excellent communication

Organisation

Customer service

Phone manners

Computer literacy

Team player

Reliability

Tools

Microsoft Office

Job description

True Hearing is seeking a Clinic Administrator / Receptionist for our audiology clinic in Camberwell. The role mixes front-desk reception with essential administration to support patients and clinicians in a healthcare setting.

We welcome applicants with medical reception or allied health administration experience and offer a friendly, organised team environment. Hours are flexible; full-time preferred, with part-time considered for the right candidate.