Audiology Receptionist & Patient Care Specialist

seek.com.au; Maroochydore; On-site; AUD 3,444,000 - 4,408,000; Part time

Job summary

Hear Check is a busy independent audiology clinic seeking an experienced medical receptionist or administration officer for a permanent part-time position (Mon-Thu, 8:30am–5:00pm). You will handle patient reception, appointment scheduling and general clinic administration while learning basic hearing aid support, with opportunities to develop specialist knowledge in audiology.

You will report to the Practice Operations Lead and Clinic Director, work closely with audiologists, and be part of a

Qualifications

• Experience in medical, dental, allied health or another busy service environment is valuable.

Responsibilities

• Welcoming patients and providing warm, attentive service in person and over the phone.
• Managing the clinical diary and responding to cancellations and bookings promptly.
• Coordinating appointments, recalls and follow-up communications with patients.
• Maintaining accurate patient records and handling payments and general clinic administration.
• Learning basic hearing aid cleaning, maintenance and troubleshooting with guidance from colleagues.
• Supporting day-to-day operation of the clinic and helping patients feel comfortable.

Skills

Customer service

Administration

Appointment scheduling

Medical terminology

Tools

MS Office

Medical records software

Job description

Hear Check is a busy independent audiology clinic seeking an experienced medical receptionist or administration officer for a permanent part-time position (Mon-Thu, 8:30am–5:00pm). You will handle patient reception, appointment scheduling and general clinic administration while learning basic hearing aid support, with opportunities to develop specialist knowledge in audiology.

You will report to the Practice Operations Lead and Clinic Director, work closely with audiologists, and be part of a