Patient-First Medical Receptionist & Clinic Admin

Helix; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

Helix Hearing in Richmond, Melbourne, is seeking a friendly Medical Receptionist / Clinic Administrator to join our Richmond clinic. This full-time role runs Monday to Friday, 8:30am to 5:00pm, and combines reception, patient support and general clinic administration.

You will welcome patients, manage calls and bookings, coordinate schedules, handle invoices and health care claims, and work with our audiologists to keep the clinic running smoothly.

Qualifications

• Experience in medical reception, administration or a customer-focused role.
• Friendly, patient-focused attitude with strong communication skills.
• Excellent organisation and time management.

Responsibilities

• Welcoming patients and creating a friendly clinic experience.
• Managing calls, enquiries and appointment bookings.
• Coordinating patient schedules and maintaining records in the clinic system.
• Processing invoices, payments and healthcare claims.
• Liaising with insurers and providers as needed.
• Supporting audiologists and the admin team to keep the clinic running smoothly.

Job description

Helix Hearing in Richmond, Melbourne, is seeking a friendly Medical Receptionist / Clinic Administrator to join our Richmond clinic. This full-time role runs Monday to Friday, 8:30am to 5:00pm, and combines reception, patient support and general clinic administration.

You will welcome patients, manage calls and bookings, coordinate schedules, handle invoices and health care claims, and work with our audiologists to keep the clinic running smoothly.