Front Desk & Admin Specialist — Boutique Firm

seek.com.au; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Supportive partners

Collaborative admin team

Long-term position

Training and development

Annual salary reviews

Staff socials

Job summary

Balwyn Boutique Chartered Accounting is seeking a friendly Receptionist/Administrator to join our administration team. You will be the first point of contact, ensuring a welcoming and professional client experience while supporting day-to-day operations.

You will handle front-of-house duties, diary coordination, and general admin tasks, liaising with regulators as required. Strong communication, organisation and team spirit are essential for success.

Qualifications

• Friendly, reliable, professional and team-oriented.
• Experience in accounting, legal or professional services preferred.
• Excellent verbal and written communication.
• Proficiency in Microsoft Office and IT systems.
• Ability to manage multiple priorities.

Responsibilities

• Answer incoming phone calls and enquiries in a friendly, professional manner.
• Welcome clients and visitors with a warm and professional experience.
• Coordinate client appointments and diary scheduling.
• Perform general administrative duties: mail handling, scanning, filing, typing.
• Review Tax Office correspondence and liaise with ATO/ASIC as required.
• Maintain accurate client information and records.
• Assist with ATO portal maintenance and accounts for accountants.
• Support social media updates and website maintenance.
• General day-to-day office administration and a neat, welcoming office.

Skills

Excellent verbal and written comms

Professional telephone manner

Strong attention to detail

Organisational & time management

Team player & independence

Willingness to learn

Tools

Xero Practice Manager (XPM)

Microsoft Office

Job description

Balwyn Boutique Chartered Accounting is seeking a friendly Receptionist/Administrator to join our administration team. You will be the first point of contact, ensuring a welcoming and professional client experience while supporting day-to-day operations.

You will handle front-of-house duties, diary coordination, and general admin tasks, liaising with regulators as required. Strong communication, organisation and team spirit are essential for success.