Front Desk & Office Coordinator — Accounting Firm (Mon-Fri)

On Demand HR; Shellharbour; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

On-site parking underneath theBuilding

Shopping centre across the road

Handover & training from retiring RE

Staff events & lunches

Job summary

Shellharbour Accounting & Business Advisers is seeking an experienced Receptionist to join our team in Shellharbour City Centre. You will greet clients, answer calls, book appointments for accountants, and support daily office operations.

You should have several years of front desk or admin experience, be proficient in Outlook and Word, and comfortable using online portals to download reports. This is a full-time, on-site role with training from the retiring receptionist.

Qualifications

• Several years of front desk reception or office administration experience.
• Experience answering and directing a high volume of inbound calls and greeting visitors.
• Clear, polite communication with clients in person and over the phone.
• Experience managing appointments or bookings in a calendar or booking system.
• Proficiency in Microsoft Outlook and Word, including typing and correspondence formatting.
• Comfort using online portals and databases, including downloading reports.

Responsibilities

• Greeting clients and visitors at the front desk and directing inquiries.
• Booking appointments for the accountants in the calendar.
• Handling mail and client correspondence, including typing letters.
• Scanning and filing documents and maintaining client files.
• Managing meeting rooms and supporting office operations.
• Logging into tax portals to download reports for the team.

Skills

Front desk experience

Call handling

Customer communication

Calendar management

MS Outlook & Word

Data entry

Office administration

Job description

Shellharbour Accounting & Business Advisers is seeking an experienced Receptionist to join our team in Shellharbour City Centre. You will greet clients, answer calls, book appointments for accountants, and support daily office operations.

You should have several years of front desk or admin experience, be proficient in Outlook and Word, and comfortable using online portals to download reports. This is a full-time, on-site role with training from the retiring receptionist.