Front Desk & Client Care Specialist

elderslimited; Bunbury; On-site; AUD 48,000 - 60,000; Full time

Job summary

Elders in Bunbury seeks a friendly Receptionist to join our team on a permanent, full-time basis. You will be the first point of contact for clients and staff, manage front office displays, handle inquiries and support branch administration, including banking, purchasing and reporting.

Ideal candidates have previous administration experience, are detail-oriented, tech-savvy and collaborative, with a strong customer-service ethic and a passion for helping clients and the local community.

Qualifications

• Have previous administration experience.
• Able to thrive in a collaborative and results-focused working environment.
• Are smart, resourceful, forward thinking and embrace technology.
• Are passionate about effecting real change for both your clients and your community.
• Have a keen eye for detail and a background in business administration.
• Have an ability to provide a high level of customer service and cultivate relationships with current and future clients.

Responsibilities

• Physical presentation of front office including displays.
• Handling client queries and / or referring on to specialised staff as required.
• Being first point of call for visitors to Branch including Clients and Staff
• Responsible for collection and sorting of correspondence and deliveries
• Support branch administration which may include banking, purchasing, reporting, book keeping / reconciling accounts, promotions, marketing and any other administrative activities as required

Job description

Elders in Bunbury seeks a friendly Receptionist to join our team on a permanent, full-time basis. You will be the first point of contact for clients and staff, manage front office displays, handle inquiries and support branch administration, including banking, purchasing and reporting.

Ideal candidates have previous administration experience, are detail-oriented, tech-savvy and collaborative, with a strong customer-service ethic and a passion for helping clients and the local community.