Front Desk Admin & Receptionist – 12-Month Leave Cover

H and B Fencing and Gates; Greater Dandenong; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Full training

Supportive team

Job summary

H&B Fencing & Gates in Dandenong South is seeking an Administration Assistant / Receptionist to cover a 12-month parental leave. You will be the first point of contact for clients and connect sales, estimating and operations teams.

You’ll manage reception, qualify leads, enter job data in ServiceM8, handle compliance paperwork, and liaise across teams to keep projects moving. Training provided; full-time, Monday–Friday hours.

Qualifications

• Confident, friendly phone manner and clear written communication.
• Highly organized with strong attention to detail.
• Experience at front desk and admin in busy environment.
• Construction or trade experience a bonus.
• Training provided for Job management software.

Responsibilities

• Run reception – answer phones, greet visitors, and direct enquiries to the right person
• Screen and qualify incoming leads, and capture the details our estimators need
• Enter jobs and client details accurately in our job management system (ServiceM8)
• Keep job notes and correspondence up to date
• Manage compliance paperwork – SWMS, Certificates of Currency, and client portals such as Avetta and Sams4Schools
• Liaise with clients, estimating, operations and our factory to keep jobs moving

Skills

Phone etiquette

Highly organized

Attention to detail

Reception experience

Tools

ServiceM8

Job description

H&B Fencing & Gates in Dandenong South is seeking an Administration Assistant / Receptionist to cover a 12-month parental leave. You will be the first point of contact for clients and connect sales, estimating and operations teams.

You’ll manage reception, qualify leads, enter job data in ServiceM8, handle compliance paperwork, and liaise across teams to keep projects moving. Training provided; full-time, Monday–Friday hours.