Front Desk & Admin Coordinator | Guest Experience

Veritas; Melbourne; Presencial; AUD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Veritas in Melbourne is seeking a polished Reception & Administration Assistant to be the welcoming face of our client’s luxury automotive environment. You will deliver exceptional customer service and provide broad admin and HR support across the business.

You will manage front-of-house operations, coordinate mail, maintain records, and assist with onboarding, updates to company records, and travel arrangements. This role suits an organised, proactive professional eager to learn.

Formación

• Previous reception, administration or customer service experience.
• Warm, professional telephone manner.
• Outstanding customer service and interpersonal skills.
• Strong organisational skills with attention to detail.
• Proficiency with Microsoft Office.
• Ability to handle confidential information with good judgement.

Responsabilidades

• Managing the daily opening and closing of reception.
• Delivering a professional and welcoming experience for all visitors and callers.
• Maintaining reception systems, registers and office supplies.
• Coordinating incoming and outgoing mail, couriers and international consignments.
• Assisting with internal communications, dealer bulletins and weekly news.
• Supporting fleet vehicle administration.
• Updating organisational charts and company records.
• Assisting with HR onboarding for new employees.
• Coordinating executive travel arrangements and processing invoices.
• Organising OHS, Fire Warden and First Aid training logistics.

Conocimientos

Customer service

Organisational skills

Communication

Reception experience

Telephone etiquette

Interpersonal skills

Confidential information handling

Herramientas

Microsoft Office

Descripción del empleo

Veritas in Melbourne is seeking a polished Reception & Administration Assistant to be the welcoming face of our client’s luxury automotive environment. You will deliver exceptional customer service and provide broad admin and HR support across the business.

You will manage front-of-house operations, coordinate mail, maintain records, and assist with onboarding, updates to company records, and travel arrangements. This role suits an organised, proactive professional eager to learn.