Friendly Medical Receptionist (Casual/Part-Time)

Yarralumla Surgery; Canberra; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Casual flexibility

Part-time stability

Supportive team environment

Modern clinic facilities

Job summary

Yarralumla Surgery is seeking an experienced Medical Receptionist to join our busy general practice. The role is casual, 10–32 hours per week with the option to move to part-time, based in Canberra.

You will welcome patients, triage with the clinical team, manage messages, schedule appointments, and handle payments and Medicare/DVA/Workcover claims while maintaining patient confidentiality.

Qualifications

• Minimum 1 year experience in a medical or specialist practice.
• Excellent interpersonal and communication skills.
• Strong organisational skills with attention to detail.
• Ability to work collaboratively within a team and independently.
• High standard of professionalism and patient confidentiality.

Responsibilities

• Greet and welcome patients in a friendly, professional manner.
• Triage patients in collaboration with clinical team.
• Take messages across phone, email, and in person and relay to relevant staff.
• Schedule and manage patient appointments.
• Process payments and Medicare, DVA and Workcover claims.
• Perform basic administration and day-to-day clinic tasks.
• Keep waiting area organised and presentable.
• Engage with diverse patients while maintaining privacy.

Skills

Excellent communication

Organisational skills

Team collaboration

Discretion privacy

Computer literacy

Best Practice software

Tools

Best Practice or similar medical software

Job description

Yarralumla Surgery is seeking an experienced Medical Receptionist to join our busy general practice. The role is casual, 10–32 hours per week with the option to move to part-time, based in Canberra.

You will welcome patients, triage with the clinical team, manage messages, schedule appointments, and handle payments and Medicare/DVA/Workcover claims while maintaining patient confidentiality.