Friendly Admin Scheduler: Service Booking & Customer Care

Auto Corner Pty Ltd; Mackay Regional; On-site; AUD 45,000 - 65,000; Full time

Job summary

Auto Corner in Mackay region is seeking an Administration Clerk for our Communication Centre to handle inbound calls and book services for customers in the area. You will build and maintain customer relationships, profile customer needs, and confidently book services while explaining routine maintenance offerings.

A bubbly, friendly attitude and strong telephone skills are essential for success. Join a local team focused on timely service scheduling, accurate record-keeping and clear

Qualifications

• Handle inbound calls
• Build and maintain customer relationships
• Explain routine maintenance offerings to customers

Responsibilities

• Handle inbound calls and book services for customers
• Profile customer needs and tailor service scheduling
• Maintain customer records and follow up on requests

Skills

Telephone skills

Friendly attitude

Job description

Auto Corner in Mackay region is seeking an Administration Clerk for our Communication Centre to handle inbound calls and book services for customers in the area. You will build and maintain customer relationships, profile customer needs, and confidently book services while explaining routine maintenance offerings.

A bubbly, friendly attitude and strong telephone skills are essential for success. Join a local team focused on timely service scheduling, accurate record-keeping and clear