Front Desk & Admin Pro — Customer & Retail Support

CBRE Group, Inc.; Mackay Regional; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Corporate discounts

Wellbeing initiatives

Health programs

Paid volunteer leave

CBRE Cares Foundation

Job summary

CBRE Group, Inc. is seeking a friendly Receptionist/Administration Assistant at Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, handling enquiries and providing essential administrative support to the centre management team.

This role offers on-site work with training, development opportunities, and a collaborative team environment within a dynamic retail setting.

Qualifications

• Experience in administration, reception or customer service roles.
• Strong organisational skills and ability to manage competing priorities.
• Excellent communication and professional demeanor.

Responsibilities

• Manage reception, customer enquiries and incoming calls.
• Assist with gift card sales, mobility equipment hire and lost property.
• Support retailers with general enquiries, invoicing and rent payment queries.
• Provide administrative support to the Centre Manager and wider centre management team.
• Maintain reports, records, meeting minutes and compliance documentation.
• Assist with retailer sales reporting and general office administration.

Skills

Reception

Customer service

Administration

Organisational skills

Attention to detail

Communication

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a friendly Receptionist/Administration Assistant at Mount Pleasant Shopping Centre in Mackay. You will be the first point of contact for customers and retailers, handling enquiries and providing essential administrative support to the centre management team.

This role offers on-site work with training, development opportunities, and a collaborative team environment within a dynamic retail setting.