Freight Operations Specialist — Booking & Customer Care

Blueprint Logistics; Camden; On-site; AUD 60,000 - 80,000; Full time

Job summary

Blueprint Logistics is seeking a hands-on Operations and Customer Service - Transport role in Australia. You will coordinate local, regional and interstate freight, prepare quotes, and liaise with customers, drivers, carriers and depots to ensure smooth deliveries.

Knowledge of local transport, pallet freight, regional distribution or interstate freight is advantageous, and you will build strong relationships with customers and transport partners as part of our operations team.

Qualifications

• Booking and coordinating local, regional and interstate freight.
• Preparing freight quotes and responding to customer enquiries.
• Liaising with customers, drivers, carriers and depots.

Responsibilities

• Booking and coordinating local, regional and interstate freight.
• Preparing freight quotes and responding to customer enquiries.
• Selecting suitable carriers and transport solutions for each job.
• Liaising with customers, drivers, carriers and depots.
• Tracking deliveries and providing customers with updates.
• Managing urgent deliveries and resolving transport issues.
• Entering bookings and maintaining accurate job information.
• Following up outstanding or delayed freight.
• Assisting with general day-to-day transport operations.
• Building strong relationships with our customers and transport partners.

Job description

Blueprint Logistics is seeking a hands-on Operations and Customer Service - Transport role in Australia. You will coordinate local, regional and interstate freight, prepare quotes, and liaise with customers, drivers, carriers and depots to ensure smooth deliveries.

Knowledge of local transport, pallet freight, regional distribution or interstate freight is advantageous, and you will build strong relationships with customers and transport partners as part of our operations team.