Operations and customer service - Transport

Blueprint Logistics; Camden; On-site; AUD 60,000 - 80,000; Full time

Job summary

Blueprint Logistics is seeking a hands-on Operations and Customer Service - Transport role in Australia. You will coordinate local, regional and interstate freight, prepare quotes, and liaise with customers, drivers, carriers and depots to ensure smooth deliveries.

Knowledge of local transport, pallet freight, regional distribution or interstate freight is advantageous, and you will build strong relationships with customers and transport partners as part of our operations team.

Qualifications

• Booking and coordinating local, regional and interstate freight.
• Preparing freight quotes and responding to customer enquiries.
• Liaising with customers, drivers, carriers and depots.

Responsibilities

• Booking and coordinating local, regional and interstate freight.
• Preparing freight quotes and responding to customer enquiries.
• Selecting suitable carriers and transport solutions for each job.
• Liaising with customers, drivers, carriers and depots.
• Tracking deliveries and providing customers with updates.
• Managing urgent deliveries and resolving transport issues.
• Entering bookings and maintaining accurate job information.
• Following up outstanding or delayed freight.
• Assisting with general day-to-day transport operations.
• Building strong relationships with our customers and transport partners.

Job description

Operations and customer service - Transport

This is a hands-on role combining freight operations, quoting and customer service.

Key responsibilities

Booking and coordinating local, regional and interstate freight

Preparing freight quotes and responding to customer enquiries

Selecting suitable carriers and transport solutions for each job

Liaising with customers, drivers, carriers and depots

Tracking deliveries and providing customers with updates

Managing urgent deliveries and resolving transport issues

Entering bookings and maintaining accurate job information

Following up outstanding or delayed freight

Assisting with general day-to-day transport operations

Building strong relationships with our customers and transport partners

Knowledge of local transport, pallet freight, regional distribution or interstate freight would be a strong advantage.

About the role

This is a hands-on role combining freight operations, quoting and customer service.

Key responsibilities

• Booking and coordinating local, regional and interstate freight

• Preparing freight quotes and responding to customer enquiries

• Selecting suitable carriers and transport solutions for each job

• Liaising with customers, drivers, carriers and depots

• Tracking deliveries and providing customers with updates

• Managing urgent deliveries and resolving transport issues

• Entering bookings and maintaining accurate job information

• Following up outstanding or delayed freight

• Assisting with general day-to-day transport operations

• Building strong relationships with our customers and transport partners

Knowledge of local transport, pallet freight, regional distribution or interstate freight would be a strong advantage.

About Blueprint Logistics

Blueprint Logistics provides tailored freight solutions to businesses across Australia.

Rather than offering a one-size-fits-all transport service, we work with a network of carriers and specialist transport providers to find the right solution for each job.

Our services include:

Local Transport | Regional Freight | Interstate Freight | Pallet Freight | Taxi Trucks | Tail-Lift Deliveries | Crane Trucks | Project Logistics

We are a growing business with a practical, customer-focused approach and are looking for someone who wants to become an important part of our operations team.