Freight Forwarding - Export Air Coordinator - SYD -new

People Group; Sydney; On-site; AUD 81,000 - 99,000; Full time

Job summary

JobAdder Operations Pty in Sydney seeks an Export Air Coordinator to manage export shipments, liaise with customers and overseas offices, and ensure timely clearance and documentation. The role requires 2–3 years in export operations, knowledge of customs terminology, and the ability to work autonomously or as part of a team.

Proficiency in Microsoft Office and strong attention to detail are essential in this fast-paced logistics environment. Salary up to AUD 90,000 + Super.

Qualifications

• 2–3 years’ experience in export operations.
• Export Air Coordinator experience.
• Knowledge of customs and freight forwarding terminology.
• Strong problem-solving skills.
• Advanced negotiation and relationship skills.
• High level customer service skills.
• Attention to detail and planning.
• Ability to prioritise tasks in a busy environment.
• Excellent communication skills (verbal and written).
• Ability to work autonomously and in a team.
• Excellent working knowledge of Customs Systems.

Responsibilities

• Coordinate export shipments (courier, Air, FCL, LCL, OOG) with customers and overseas offices.
• Maintain up-to-date communication with clients, providing guidance and shipment/status updates.
• Ensure client KPI targets are met and information is processed in Insight efficiently.
• Verify cargo suitability for international transport and arrange repacking or fumigation as needed.
• Facilitate airfreight/seafreight bookings including dangerous goods.
• Support competitive buying and cost optimization.
• Complete export clearances and prepare export documentation (including DG and consular docs).
• Pre-alert and monitor consignments, timely billing and coding of supplier invoices.
• Assist with tenders and RFQs; participate in general office and warehouse tasks.

Skills

Export operations

Customer service

Negotiation

Problem-solving

Communication

Planning & organising

Attention to detail

Autonomy

Teamwork

Tools

Microsoft Office

Job description

Export Air Coordinator - Sydney| Salary up to $90,000 + Super | Fantastic Opportunity!

06th October, 2026

Export Air Coordinator - Sydney| Salary up to $90,000 + Super | Fantastic Opportunity!

Your new company

This company is a trusted name in freight forwarding across Australia, recognized for its excellence in the industry. With a strong commitment to innovation, integrity, and customer satisfaction, they go beyond logistics to create smarter solutions. As they continue to grow, they embrace diversity and inclusivity, ensuring a workplace where every team member can thrive and make an impact.

Your New Role - Export Air Coordinator

We are looking for a motivated individual with a strong focus on customer service to join our team full-time in the role of Export Air Coordinator.

• Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG)
• Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status
• Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner
• Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation
• Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods
• Ensuring competitive buying
• Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation)
• Pre-alerting and monitoring consignments in a timely manner
• Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts)
• Assisting with tenders and competitive RFQ’s
• Participating in general office and warehouse tasks as required

The successful applicant should demonstrate;

• Minimum of 2-3 years’ experience in export operations
• Export Air Coordinator experience
• Knowledge of customs and freight forwarding terminology
• Strong problem-solving skills
• Advanced negotiation and relationship skills
• High level customer service skills
• Positive and professional attitude
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organising skills
• Ability to prioritise tasks effectively in a busy work environment
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment
• Excellent working knowledge of Customs Systems

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevantLOCALskills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.