Freight Forwarding - Import Team Lead - PER-new

People Group; Perth; On-site; AUD 90,000 - 110,000; Full time

Job summary

People Group is seeking an Import Team Lead in Perth to head the Import team within the Operations department and report to the WA Manager. You will ensure effective and efficient customer service while coordinating with clients, contractors, and authorities.

The role requires leadership experience, strong communication, and the ability to manage high-profile shipments. A current driver’s licence and relevant accreditation are preferred, with a focus on safety and continuous improvement.

Qualifications

• Minimum 5 years’ experience in a similar role.
• Proven leadership experience with ability to drive and motivate team members.
• Customer service experience essential.

Responsibilities

• Supervise the Import (& domestic) team.
• Liaise with clients, contractors, customs and AQIS.
• Attend meetings with staff and clients as required.
• Cover high-profile imports at wharf/airport if needed.
• Coordinate with other team leads to improve workflow and productivity.
• Personally manage high priority/import shipments.
• Approve all job files before disbursement/invoicing.
• Hold monthly Import team meetings.

Skills

Leadership

Import/Export

Customer service

Negotiation

MS Office

Education

Nil

Job description

• Global Strength and Personal Commitment
• Salary up to $90,000 - $110,000 + Super

• Import Team Lead - Perth
• Global Strength and Personal Commitment
• Salary up to $90,000 - $110,000 + Super

Import Team Lead - Perth | up to $90,000 - $110,000 + Super | Freight Forwarding

Your New Company

This company delivers exceptional logistics solutions, driven by a Global Integrated Management System that enhances efficiency across every aspect of their operations. By proactively assessing and minimizing risks, they ensure that their services are not only effective but also safe and compliant. What truly sets them apart is their commitment to continuous improvement, constantly refining their approach to deliver results that exceed expectations.

About Your New Role as an Import Team Lead

The Import Team Lead sits within the Operations department and reports to the WA Manager. This position will be responsible for leading the Import team and ensuring effective and efficient customer service.

• Supervising the Import (& domestic) team
• Liaising with and developing relationships with clients, contractors, customs and AQIS
• Attending meetings with company staff and clients when required
• Attending wharf and airport for high profile and priority shipments (if required)
• Liaising with other team leads and managers within company to resolve issues, improve work flow and productivity
• Personally manage import shipments that are high priority or high profile
• Approving all job files prior to disbursing or final invoicing
• Holding monthly Import team meetings

To be successful in this role

• Minimum 5 year’s experience in a similar role
• Previous leadership experience with a strong ability to drive, develop and motivate team members and exceed customers expectations
• Customer Service experience
• Current unrestricted drivers licence
• Dangerous Goods by Air / Sea & Road Accreditation
• Aviation Security – AACA
• Advanced negotiation and relationship skills
• Experience influencing and engaging key figures in client organisations
• Positive and professional attitude, especially when under stress / pressure
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organising skills
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment

Please Note:

People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevantLOCALskills and experience required for this role.

We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.