Export Air Coordinator – Sydney | Customer-Driven Freight

People Group; Sydney; On-site; AUD 81,000 - 99,000; Full time

Job summary

JobAdder Operations Pty in Sydney seeks an Export Air Coordinator to manage export shipments, liaise with customers and overseas offices, and ensure timely clearance and documentation. The role requires 2–3 years in export operations, knowledge of customs terminology, and the ability to work autonomously or as part of a team.

Proficiency in Microsoft Office and strong attention to detail are essential in this fast-paced logistics environment. Salary up to AUD 90,000 + Super.

Qualifications

• 2–3 years’ experience in export operations.
• Export Air Coordinator experience.
• Knowledge of customs and freight forwarding terminology.
• Strong problem-solving skills.
• Advanced negotiation and relationship skills.
• High level customer service skills.
• Attention to detail and planning.
• Ability to prioritise tasks in a busy environment.
• Excellent communication skills (verbal and written).
• Ability to work autonomously and in a team.
• Excellent working knowledge of Customs Systems.

Responsibilities

• Coordinate export shipments (courier, Air, FCL, LCL, OOG) with customers and overseas offices.
• Maintain up-to-date communication with clients, providing guidance and shipment/status updates.
• Ensure client KPI targets are met and information is processed in Insight efficiently.
• Verify cargo suitability for international transport and arrange repacking or fumigation as needed.
• Facilitate airfreight/seafreight bookings including dangerous goods.
• Support competitive buying and cost optimization.
• Complete export clearances and prepare export documentation (including DG and consular docs).
• Pre-alert and monitor consignments, timely billing and coding of supplier invoices.
• Assist with tenders and RFQs; participate in general office and warehouse tasks.

Skills

Export operations

Customer service

Negotiation

Problem-solving

Communication

Planning & organising

Attention to detail

Autonomy

Teamwork

Tools

Microsoft Office

Job description

JobAdder Operations Pty in Sydney seeks an Export Air Coordinator to manage export shipments, liaise with customers and overseas offices, and ensure timely clearance and documentation. The role requires 2–3 years in export operations, knowledge of customs terminology, and the ability to work autonomously or as part of a team.

Proficiency in Microsoft Office and strong attention to detail are essential in this fast-paced logistics environment. Salary up to AUD 90,000 + Super.