Fraud Operations & Identity Governance Lead

Link Group; Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

FlexiWorks

Purchased Leave

Parental Leave

Employee Discounts

Novated Car Leasing

Job summary

MUFG Pension & Market Services is seeking a Financial Crimes Operations Analyst to coordinate governance, vendor management and operational support across the Financial Crimes Division and Security, Identity and Fraud program. You will act as the central point of contact between business stakeholders, technology teams and vendors to ensure compliant delivery of the Financial Crimes solutions.

The role requires strong operations experience, governance artefacts management and data analysis to

Qualifications

• Strong operations experience in a technology environment.
• Experience maintaining governance artefacts, risk registers and reporting packs.
• Knowledge of fraud, identity verification, AML/CTF, security or compliance environments preferable

Responsibilities

• Coordinate governance, vendor management and operational support across Financial Crimes and Security, Identity and Fraud programs.
• Manage incident tickets to drive resolution between stakeholders and vendors.
• Act as single point of contact for business initiatives, small changes and queries for the Financial Crimes product suite.
• Manage compliance and regulatory changes (IVS, ACMA).
• Oversee security controls and user access management.
• Develop operational procedures and controls for platforms administration and management.
• Build trusted relationships across vendor, operations, technology and financial crime functions.
• Monitor service performance and identify process improvements and automation opportunities.
• Support invoicing and billing of vendors and coordinate annual vendor reviews.
• Produce operational reporting with the data team to support client pricing and performance.
• Analyze vendor, platform and client data to support decision making and business case development.
• Governance of program workforce and vendor contracts (SOWs, Purchase Orders).
• Support pilot of new identity solution for non-project activities.

Skills

Operations experience

Governance

Data analysis

Communication

Education

Tertiary education in Banking, Finance or Commerce

Job description

MUFG Pension & Market Services is seeking a Financial Crimes Operations Analyst to coordinate governance, vendor management and operational support across the Financial Crimes Division and Security, Identity and Fraud program. You will act as the central point of contact between business stakeholders, technology teams and vendors to ensure compliant delivery of the Financial Crimes solutions.

The role requires strong operations experience, governance artefacts management and data analysis to