Fraud Operations & Vendor Governance Lead (Hybrid)

Link Group; Melbourne; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexi Work options

Long service recognition

Employee discounts

Learning & Development

Novated Car Leasing

Descripción de la vacante

Link Group is seeking an experienced Financial Crimes Operations Analyst in Melbourne to coordinate governance, vendor management and operational support across the Financial Crimes Division. You will act as a central point of contact between business units, technology teams, vendors and operations for Financial Crimes solutions.

The role involves supporting GreenID and IDVerse platforms, managing incident tickets, and ensuring regulatory and security controls are upheld.

Formación

• Experience in a technology environment with strong operations know-how.
• Vendor management capability and governance artefacts experience.
• Knowledge of fraud, identity verification, AML/CTF, security or compliance environments preferable.
• Excellent organisational, data analysis and reporting skills.
• Excellent written and verbal communication skills.

Responsabilidades

• Support operation of identity verification platforms (GreenID) and vendor strategy.
• Manage incident tickets between stakeholders and vendors.
• Serve as focal point for changes to GreenID rules and vendor governance.
• Monitor vendor performance and drive process improvements.
• Support governance, risk and compliance reporting and client pricing performance.
• Coordinate annual vendor reviews and risk/compliance actions.
• Assist with contract management and SOWs for program work.
• Produce operational reporting to support decision making.

Conocimientos

Operations experience

Vendor management

Governance artefacts

Data analysis

Reporting

Problem solving

Communication

Educación

Tertiary education in Banking, Finance or Commerce

Descripción del empleo

Link Group is seeking an experienced Financial Crimes Operations Analyst in Melbourne to coordinate governance, vendor management and operational support across the Financial Crimes Division. You will act as a central point of contact between business units, technology teams, vendors and operations for Financial Crimes solutions.

The role involves supporting GreenID and IDVerse platforms, managing incident tickets, and ensuring regulatory and security controls are upheld.