Financial Crime Ops Analyst - Fraud & Identity

Australian Super; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

AustralianSuper is seeking a dedicated Financial Crime Operations specialist for a 12-month contract in Melbourne. You will help protect members’ retirement savings by applying identity monitoring, risk-based analysis and professional judgement to detect and escalate fraud, scams, and other financial crime risks.

Working across multiple data sources and platforms, you will review verification outcomes, investigate alerts, examine accounts and transactions, and prioritise cases with clear

Qualifications

• Experience in fraud operations or financial crime environments.
• Experience assessing alerts, referrals or risk-based activities.
• Strong analytical and problem-solving capabilities.
• Experience handling sensitive information with sound judgement.
• Strong written and verbal communication skills.

Responsibilities

• Review identity verification outcomes and risk indicators.
• Investigate alerts from fraud monitoring tools.
• Examine member data to identify anomalies and indicators of financial crime.
• Apply safeguards and escalation for credible risk.
• Prioritise cases by risk and impact with clear ownership.
• Document evidence and decisions in a thorough, auditable manner.
• Escalate high-risk or policy-exception matters.
• Identify emerging risks and opportunities to improve detection.

Skills

Fraud ops

Financial crime

Investigations

Risk management

Analytical thinking

Communication skills

Identity verification

Case management

Tools

Fraud tools

Identity platforms

Analytics tools

Case management

Job description

AustralianSuper is seeking a dedicated Financial Crime Operations specialist for a 12-month contract in Melbourne. You will help protect members’ retirement savings by applying identity monitoring, risk-based analysis and professional judgement to detect and escalate fraud, scams, and other financial crime risks.

Working across multiple data sources and platforms, you will review verification outcomes, investigate alerts, examine accounts and transactions, and prioritise cases with clear