Frame & Truss Administration Support

Sunshine Mitre 10; Coolum Beach; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Stable employment

Supportive team environment

Career development

Growing business

Job summary

Sunshine Mitre 10 in Queensland is seeking a highly organised administrator to join the Frame & Truss team. You will support sales, estimating, detailing and production, ensuring quotes move smoothly from quote through to delivery.

If you enjoy a fast-paced environment, have excellent attention to detail and like keeping things organised, we'd love to hear from you. You will provide administrative support across the entire Frame & Truss operation, helping coordinate information, maintain systems

Qualifications

• Strong Microsoft Outlook skills with high email volumes.
• Intermediate Excel and Word skills.
• Experience using MiTek software.
• Excellent organisational and time management abilities.
• Strong written and verbal communication skills.
• Proactive approach and ability to work independently or in a team.
• Commitment to outstanding customer service and stakeholder support.

Responsibilities

• Managing incoming Frame & Truss enquiries and job allocations.
• Preparing and processing customer documentation.
• Maintaining job records and updating internal systems.
• Assisting with quote tracking and reporting.
• Liaising with Account Managers, Estimators, Detailers and Production.
• Coordinating customer communication and follow-up.
• Monitoring outstanding information and RFIs.
• Assisting with scheduling and workflow administration.
• Producing reports and supporting continuous improvement initiatives.
• Providing general administrative support to the Frame & Truss team.

Skills

Outlook

Excel

Word

MiTek

Organization

Time management

Communication

Proactive

Teamwork

Customer service

Job description

At Sunshine Mitre 10, this isn't just a job, it's joining what we call a family, with over 450 employees throughout Queensland and 18 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since 1910. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, dynamic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.

About the Role

We're looking for a highly organised and proactive administrator to join our growing Frame & Truss team. This role is critical in supporting our sales, estimating, detailing and production teams to ensure jobs move smoothly from quote through to delivery.

If you enjoy working in a fast-paced environment, have excellent attention to detail and like keeping things organised, we'd love to hear from you.

You will provide administrative support across the entire Frame & Truss operation, helping coordinate information, maintain systems and keep customers and internal teams informed.

Key responsibilities include:

• Managing incoming Frame & Truss enquiries and job allocations.
• Preparing and processing customer documentation.
• Maintaining job records and updating internal systems.
• Assisting with quote tracking and reporting.
• Liaising with Account Managers, Estimators, Detailers and Production.
• Coordinating customer communication and follow-up.
• Monitoring outstanding information and RFIs.
• Assisting with scheduling and workflow administration.
• Producing reports and supporting continuous improvement initiatives.
• Providing general administrative support to the Frame & Truss team.

About You

Experience within the building, timber, manufacturing or Frame & Truss industry is advantageous but not essential.

• Strong Microsoft Outlook skills and confidence managing high email volumes.
• Intermediate Microsoft Office skills, particularly Excel and Word.
• Experience using MiTek software.
• Excellent organisational and time management skills.
• Strong attention to detail with the ability to prioritise competing tasks.
• Excellent written and verbal communication skills.
• A proactive approach and the ability to work both independently and within a team.
• A commitment to delivering outstanding customer service and supporting internal stakeholders.
• The ability to thrive in a fast-paced environment while maintaining accuracy.
• Enjoys working as part of a team.

What We Offer

• Stable full-time employment.
• A supportive and collaborative team environment.
• Opportunities for training and career development.
• The chance to be part of a growing and successful business.

If you're looking for a role where your organisation and administration skills make a real difference every day, we'd love to hear from you.