Trade Manager (Retail Hardware)

SUNSHINE MITRE 10; Noosa Shire; On-site; AUD 75,000 - 105,000; Full time

Benefits offered by this job

Motor vehicle

Career growth

Staff discounts

Health benefits

Work life balance

Training programs

Job summary

Sunshine Mitre 10, Noosa Trade site, is seeking a Trade Manager to lead our team, drive sales and deliver exceptional customer experiences while serving the local community.

Reporting to the Area Manager, you will manage operations, inventory, staff development and rosters, while maintaining safety standards and achieving budget targets.

Join a family‑friendly culture with career growth across the Sunshine Mitre 10 Group and generous staff benefits.

Qualifications

• Experience in Building & Trade sectors preferred.
• Strong focus on safety and regulatory compliance.
• Experience in retail leadership roles such as store/assistant store manager.

Responsibilities

• Drive trade business, sales and margins to achieve store KPIs.
• Meet and exceed sales targets and KPIs.
• Oversee inventory management, merchandising, stock ordering and store presentation.
• Create engaging ways to connect with the community.
• Lead staff with Training and Development to grow the team.
• Develop and maintain rosters to respond to changes.
• Conduct reviews and performance management processes.

Job description

At Sunshine Mitre 10, this isn’t just a job, it’s joining what we call a family, with over 450 employees throughout Queensland and 18 sites, you are a part of a legacy that is engaged with the local community and has been serving the community in Trade & DIY Hardware and Building since 1910. With our wide reach of sites throughout Queensland, the development opportunities for personal and business growth are endless, and all while working in a fun, dynamic and family friendly environment. Want to be a part of something different and leave a positive impact in the community in which you work? Sunshine Mire 10 is your new home.

Job Description

This position will entail complete responsibility for our Noosa Trade site. You will be responsible for the effective operating, running and achievement of budget of their store through effective leadership and management of your team and developing an exceptional customer centric culture. Reporting to the Area Manager, you are responsible for ensuring your team is inspired and empowered to deliver the achievement of sales, key performance indicators and customer service. The Trade Manager is aligned with our vision to ensure that each customer’s needs are met, and are in charge of leading a team to provide exceptional service to our customer and builder clients.

The role

• Driving the trade business, sales and profit margins, contributing to the overall running and success of the business
• Meeting and exceeding all sales targets and KPIs of the business
• Oversee the complete operations of the inventory management, merchandising, stock ordering, and store presentation
• Create fun and engaging ways to connect to the community
• Lead staff, providing Training and Development to develop your team
• Develop and maintain rosters, thinking on your feet to respond to changes
• Complete reviews and performance management processes

Ideally you will have or be

• Prior experience or knowledge in the Building & Trade sector
• A focus for safety and compliance with regulatory requirements
• Experience working in a retail environment, preferably a store/assistant store manager role
• A passion for the hardware and building products
• Excellent Customer Service

Benefits:

This role will both challenge and reward you, allowing you to develop and hone your existing skills in trade and retail. You will be rewarded with a great culture, training and development and the knowledge that you are working with one of the best in the business.

• A competitive remuneration package including motor vehicle will be available to the successful applicant
• Career opportunities across the Sunshine Mitre 10 Group
• Significant staff discounts on offer
• Great employee benefits via health & wellbeing programs
• Be rewarded with a good work life balance
• Ongoing training to help grow & develop program