Production & Administration Support - $35 p/h

Strategy One Human Resources; Campbelltown; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

On-site parking

Temp to Perm

Immediate start available

Friendly team environment

Job summary

Our client, based in Minto, is seeking a Production & Admin Support Team Member to join the team in NSW. You will deliver exceptional customer service by phone, email, and in person, process POs and quotations, and maintain electronic records within a manufacturing environment.

The role requires strong MS Office skills, knowledge of manufacturing processes, and familiarity with Frame & Truss software. On-site parking and immediate start are available, with a Monday–Friday schedule and some

Qualifications

• Knowledge and understanding of a manufacturing site
• Proficiency with Microsoft Office
• Frame & Truss Software Systems knowledge preferred but not essential
• Detailed understanding of Trade Systems
• Strong phone etiquette and reception skills
• Demonstrated ability to manage workflow and processes efficiently and effectively
• Ability to prioritise and maintain a high level of attention to detail
• Ability to communicate both written and verbally with a high level of accuracy

Responsibilities

• Provide exceptional customer service via phone, email, and face-to-face.
• Process customer purchase orders and prepare quotations.
• Maintain electronic job records from receipt of signed quote.
• Prepare and distribute Council Certifications.
• Place initial orders for direct-to-site deliveries with suppliers.
• Perform accurate data entry and maintain customer records.
• Answer incoming phone calls and monitor shared email inboxes.
• Carry out general office administration duties as required.

Skills

Customer service

Data entry

Microsoft Office

Phone etiquette

Reception skills

Attention to detail

Communication skills

Tools

Frame & Truss Software

Trade Systems

Job description

Our client, based in Minto, is one of Australia's most trusted companies. They supply wall frames & roof trusses to the building industry and are currently looking for a Production & Admin Support Team Member.

What's in it for you?

• Monday to Friday, 8:00 am - 4:30 pm (some flexibility for a 7:30am start)
• $35 per hour
• Supportive and friendly team environment
• On-site parking
• Temp to Perm
• Immediate start available

Key Responsibilities

• Provide exceptional customer service via phone, email, and face-to-face.
• Process customer purchase orders and prepare quotations.
• Maintain electronic job records from receipt of signed quote.
• Prepare and distribute Council Certifications.
• Place initial orders for direct-to-site deliveries with suppliers.
• Perform accurate data entry and maintain customer records.
• Answer incoming phone calls and monitor shared email inboxes.
• Carry out general office administration duties as required.

To be successful in this role, you will have:

• Knowledge and understanding of a manufacturing site
• Working knowledge of Microsoft Office suite
• Working knowledge of Frame & Truss Software Systems (preffered but not essential)
• Detailed understanding of Trade Systems
• Strong phone etiquette and reception skills
• Demonstrated ability to manage workflow and processes efficiently and effectively
• Ability to prioritise and maintain a high level of attention to detail
• Ability to communicate both written and verbally with a high level of accuracy